The Quipping Point

Punch Drunk

by Richard Wells February 8, 2010 10:13
This year's Super Bowl commercials seem to imply that America is in a very dark place. [More]

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Warning: Brand Out Ahead

by Richard Wells January 31, 2010 10:46
Even the smartest and most successful businesses can stumble if they take their eyes off the prize--building and enhancing their brand. Just ask Toyota and Apple. [More]

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A Snap Shot Does Not Make a Movie

by Richard Wells January 21, 2010 09:39
Pundits and commentators get excited, but it's best to avoid too many conclusions from a single event like an election. [More]

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PR-Wise, Woods Hits it in the Rough

by Richard Wells November 30, 2009 16:58
Being an expert at golf doesn't make you an expert at public relations, as Tiger Woods is learning. [More]

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Innovation Can Take Care of Itself

by Richard Wells November 10, 2009 07:20
Concerns about reform discouraging innovation in healthcare are greatly exaggerated. In fact, they aren't even real. [More]

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Those Awkward Middle Years

by Richard Wells October 27, 2009 07:22
Sometimes the Internet seems like an unruly teenager. But don't worry, it will grow out of it. [More]

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And the (Fill in the Blank) Award Goes to…

by Richard Wells October 13, 2009 12:41
Sometimes awards seem like more trouble than they are worth. And other times, they aren't worth much at all. [More]

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Crisis Communications is No Joke

by Richard Wells October 2, 2009 15:03
David Letterman's handling of an extortion plot against him is an almost textbook example of good crisis communications. [More]

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Is it Possible to be Overexposed?

by Richard Wells September 24, 2009 16:07
Some pundits now complain that President Obama is too much in the public eye. Is that even possible? [More]

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The Sorry State of Apologies

by Richard Wells September 16, 2009 08:13
A well-expressed apology can be an important component of a business's relationship building with customers. It's too bad we have so few role models for how to apologize properly. [More]

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